We can help you get started finding answers by providing the most frequently asked questions we get from our neighbors.
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Make a payment
Our team is here to help you navigate your payment options with ease. VNA accepts Medicaid, Medicare and private insurance. Contact us today to get started.

Do I qualify?
Learn more about what questions you should be asking you or your loved one to figure out if you qualify for one of VNA’s home health services.
FAQs
Have questions?
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What is home health care?
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Home health care is a specialized service that provides patient care and education to individuals within their own homes. Services can be delivered to people who are injured, suffering from a short-term, long-term or chronic illness, recovering from surgery, mentally ill or dealing with physical disabilities.
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What if I have a problem while receiving VNA Home Health services?
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If a problem develops, please contact the VNA clinical director at 816-531-1200. You may also issue a complaint to your state department of health, Medicare hotline or your local Better Business Bureau.
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What does a plan of care look like?
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Individualized plans of care are developed by our team according to the skill provided and the frequency with which a patient needs to be seen.